Samsung,
once known to be the low-quality service provider of all time is now one of the
leading mobile companies of the world. Having said that, we can see how it all
comes down to proper brand positioning and innovation, which takes a brand to
its zenith.
After having its share
of booms and slumps, Samsung came up with new ideas to be more customer-focused
and creative in order to establish a strong brand image in the global market.
Rather than making normal or usual handset devices, they started to produce
smartphones to catch up with their competitors. Their main strategy was to provide
the best quality products in order to meet their customers’ expectation.
They have been
constantly redesigning and introducing new series of products, e.g. – Galaxy
Series. Currently they are working on designing the lightest and slimmest phone
of the world,along with an amazing powerful performance to gain an edge over
their competitors. Samsung doesn’t have any
particular tagline/slogan for the company as a whole; they prefer to use unique
taglines for each and every product. They tend to promote and position their
mobile phones/note/tab at all the 3 different levels of positioning. Two promo
links have been provided below of their Galaxy Note 4 and Galaxy S6, which specifies all the
product attributes, values and benefits that customers might look out for, before they
choose to buy it. Samsung doesn’t target any specific segment of the market, but
mostly seem to serve the high-end people of the society, for e.g. – business people,
young adults.
When it comes to
competition, we have noticed how Samsung has been in fierce competition with
Apple over the last few years. There were even rumors of Samsung replicating
the product design or specifications of Apple. Even though the dispute has
settled down, the competition still remains to exist between the two rivals.
Through constant innovation and introduction of new technologies, Samsung has been trying to establish their point of parity. The features of their mobile phone are the crucial part of their parity, for e.g. – introduction of galaxy phone.Talking about the point of differentiation, recently we have seen Samsung is going to launch Galaxy S6 with a curved screen; which is a very new concept in this mobile sector and none of the other companies have so far been able to introduce such a new concept. Samsung seems to be the pioneer in this criterion and have done something off the hook.
Overall
the performance of this brand seems to be very impressive in terms of
popularity, revenue and the contribution they are making to the mass public by
offering their products. Nevertheless, I would still like to recommend an
improvement regarding one of their major drawbacks, which Samsung still doesn’t
seem to have overcome. Even though Samsung claimed they don’t actually make
their customers a wall hugger, in reality actually they do. Hence, they should
focus more on these specifications so that consumers don’t get the chance to
switch brands in the blink of an eye.
Referencing:
(2015, February 27th) Samsung Galaxy Nnote 4 Trailer [Video
File] Retrieved from https://www.youtube.com/watch?v=9kwP4dgDKjA
(2015, February 27th) Samsung Galaxy S6 Official Video [Video
File] Retrieved from https://www.youtube.com/watch?v=JCRwqckw1KU
Vlad Savov. (2015). The Galaxy S6 will bring change to theentire
mobile industry. Retrieved from http://www.theverge.com/2015/2/4/7976149/samsung-galaxy-s6-rumors-metal-curved-edge
Gary Sims. (2015). Samsung loses market share to Apple in its
home stomping grounds. Retreived from http://www.androidauthority.com/samsung-loses-market-share-to-apple-in-korea-581761/
Momin Mukit. Samsung electronics market and analysis. Retrieved from http://www.academia.edu/6393045/Samsung_electronics_market_and_analysis
it could be brilliant Brand Positioning with Samsung brand most famous technology next generation smartphone.
ReplyDeleteBranding And Marketing Consultant Singapore
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ReplyDeleteGreat work. Check out the marketing mix of apple http://heartofcodes.com/positioning-of-apple/
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